Thoughts & Articles
Technical deep-dives on D365, Power Platform, CRM architecture, and enterprise solutions.
After 4+ years and dozens of Dynamics 365 projects, I've identified the patterns that separate successful CRM implementations from expensive failures.
A practical decision framework for choosing between D365 plugins and Power Automate flows — based on real-world production experience.
A practical look at where AI actually delivers value in enterprise CRM — and where it's still just marketing slides.