Impact & Results

Case Studies

Real enterprise CRM implementations with measurable business impact. All projects anonymized per NDA.

National Logistics Operator — Logistics & Parcel Delivery · 2025 – 2026

Enterprise Logistics CRM Platform

End-to-end CRM architecture for a national logistics operator — from pre-sales estimation through detailed technical design with 10+ system integrations.

External systems integrated (SAP, Comarch CPQ, Transparent Data, GUS and more)

B2B sales reps the platform will serve

Features specified for build

Delivery phases (pre-sales → LLD)

D365 CESAP IntegrationComarch CPQAzure Service BusCustom MiddlewarePower AutomateC# PluginsREST APIs

European Credit Management Firm — Insurance & Debt Recovery · 2026

Credit Management Platform Engineering

Multi-workstream Dataverse platform engineering for a credit management firm — custom plugins, flow engineering, web resource modernization, SharePoint security, and search performance optimization.

Active cases under management

Power Automate flows maintained

JavaScript web resources audited

~0%

Search index reduction (projected)

DataverseD365 CEModel-Driven AppsCanvas AppsPower PagesPower AutomateC# Plugins (.NET 4.6.2)JavaScript / formContext APISharePoint Onlinepac CLIDataverse Web API

Polish Metal Panel Manufacturer & Distributor — Manufacturing & Construction Materials · 2022 – 2023

Manufacturing CRM with Dual-Write F&O Integration

Reverse-engineered a Canva prototype into a production Model-Driven CRM for a Polish metal panel manufacturer — full lead-to-cash with bidirectional Dual-Write integration to D365 F&O.

Sales users live on the new CRM

Quote-to-cash stages in production

Dual-Write maps to D365 F&O

Custom Dataverse tables

DataverseD365 CEModel-Driven AppsD365 Finance & OperationsDual-WriteVirtual Entities (evaluated)Power AutomateC# PluginsBusiness Process FlowsCanva (prototype source)